pk63 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how pk63 ("the Company", "we", "us", "our"), operator of the online casino and sports betting platform available at pk63.club, collects, processes, uses, stores, and protects the personal data of individuals ("User", "you", "your") who visit, register on, or use the pk63 platform and its associated services.

pk63 is committed to protecting your privacy and handling your personal information with transparency, integrity, and care. We operate in accordance with applicable data protection principles, including the principles of data minimisation, purpose limitation, storage limitation, and security.

By accessing the pk63 website, creating an account, or using any pk63 service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not use the pk63 platform.

2. Data Controller

For the purposes of applicable data protection law, pk63 is the data controller of the personal data collected through the pk63 platform. All data protection enquiries, access requests, and complaints should be directed to the pk63 data protection contact via the contact details set out in Section 14 of this Policy.

Where pk63 engages third-party processors to handle personal data on its behalf (for example, payment processors, KYC verification providers, or cloud hosting providers), pk63 enters into appropriate data processing agreements with those parties to ensure equivalent standards of data protection are maintained.

3. Data We Collect

pk63 collects personal data from you in the following categories:

3.1 Registration Data

When you create a pk63 account, we collect: full legal name, date of birth, Pakistani mobile number, email address (where provided), and a chosen username and password. This data is necessary to create and maintain your account.

3.2 Identity Verification (KYC) Data

To comply with responsible gaming and anti-money laundering obligations, pk63 collects identity documents including: copies of your Pakistani CNIC (Computerised National Identity Card, front and back), selfie photographs taken for liveness verification, and proof of address documentation where requested. This data is processed by pk63's KYC verification partner under strict data processing controls.

3.3 Financial Data

pk63 collects data relating to your deposits, withdrawals, and account balance history. For payment processing purposes, pk63 may collect your JazzCash or Easypaisa registered mobile number, bank account details (account title, IBAN, and bank name), or USDT TRC20 wallet address. pk63 does not store complete card numbers. All payment data transmitted to payment processors is encrypted in transit.

3.4 Transaction and Gaming Data

pk63 records all betting activity, game sessions, win/loss history, bonus activations, and account transactions. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.

3.5 Technical and Usage Data

When you use the pk63 platform, we automatically collect technical data including: IP address, device type and model, operating system, browser type and version, session duration, pages visited, and referring URL. This data is collected via server logs and cookies and is used for platform security, fraud prevention, and performance optimisation.

3.6 Communications Data

If you contact pk63 customer support via live chat, email, or any other channel, we retain records of your communications, including the content of messages and the date and time of contact, for quality assurance and dispute resolution purposes.

4. How We Use Your Personal Data

pk63 uses the personal data it collects for the following purposes:

pk63 does not use your personal data for unsolicited marketing communications without your explicit opt-in consent.

5. Legal Basis for Processing

pk63 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between pk63 and you, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable anti-money laundering, responsible gaming, and identity verification regulations.
• Legitimate interests: Processing for fraud prevention, platform security, dispute resolution, and platform analytics — where those interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional features, where you have provided explicit opt-in consent. You may withdraw consent at any time by contacting pk63 support.

6. Data Sharing and Disclosure

pk63 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, solely for the purposes described in this Policy:

• KYC / Identity Verification Providers: Third-party services that process CNIC and selfie data to verify your identity as required by responsible gaming obligations.
• Payment Processors: JazzCash, Easypaisa, banking partners, card processors, and USDT blockchain infrastructure providers, as required to process your transactions.
• Cloud Infrastructure and Hosting Providers: Providers of secure server infrastructure on which the pk63 platform and its data are hosted.
• Fraud and Security Services: Third-party services that assist pk63 in detecting and preventing fraudulent activity and ensuring platform security.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, regulation, or court order, pk63 may disclose personal data to relevant authorities. pk63 will notify you of such disclosures where legally permitted to do so.
• Professional Advisers: Legal, financial, and compliance advisers acting on behalf of pk63, subject to professional confidentiality obligations.

All third-party processors engaged by pk63 are required to process personal data only in accordance with pk63's instructions and to maintain appropriate technical and organisational security measures.

7. Cookies and Similar Technologies

pk63 uses cookies, web storage, and similar tracking technologies on the pk63 platform for the following purposes:

• Session cookies: Essential for maintaining your authenticated session after pk63 login. These expire when you close your browser or log out.
• Security cookies: Used to detect and prevent fraud, brute-force login attacks, and automated bot activity.
• Preference cookies: Store your language, display, and layout preferences within the pk63 platform.
• Analytics cookies: Collect anonymised data about how the pk63 platform is used — including most visited pages, session durations, and device types — to help us improve the platform experience for Pakistani players.

You can manage or disable cookies through your browser settings. Note that disabling essential session cookies will prevent you from accessing authenticated areas of the pk63 platform.

8. Data Retention

pk63 retains personal data for the following periods:

• Account data: For the duration of your active pk63 account, and for a period of 5 years following permanent account closure, to satisfy anti-money laundering and regulatory record-keeping obligations.
• KYC documents: For the duration of the account relationship and for a minimum of 5 years post-closure, in accordance with applicable financial crime prevention requirements.
• Transaction records: For a minimum of 5 years following the date of the transaction.
• Customer support communications: For 2 years from the date of the last communication, or for the duration of any active dispute.
• Technical and usage logs: Typically for 90 days, unless retained for longer periods in connection with a security investigation or fraud case.

Where retention beyond these periods is required by law or legitimate business necessity, pk63 will retain data only to the extent and for the duration strictly necessary for that purpose.

9. Data Security

pk63 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pk63 platform;
• Encryption of sensitive data at rest within pk63's database infrastructure;
• Role-based access controls limiting staff access to personal data to those with a legitimate operational need;
• Two-factor authentication requirements for administrative access to pk63's internal systems;
• Regular security assessments and vulnerability testing of the pk63 platform;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

Notwithstanding these measures, no method of internet transmission or electronic storage is completely secure. pk63 cannot guarantee the absolute security of your personal data. If you become aware of any security vulnerability or suspected data breach involving your pk63 account, please notify pk63 support immediately.

10. Your Data Rights

As a pk63 user, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data pk63 holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data held by pk63.
• Right to erasure: You may request deletion of your personal data in certain circumstances, subject to pk63's legal retention obligations under anti-money laundering and regulatory requirements.
• Right to restriction: You may request that pk63 restricts the processing of your personal data in certain circumstances.
• Right to data portability: Where technically feasible, you may request a machine-readable copy of the personal data you provided to pk63.
• Right to object: You may object to processing of your personal data based on legitimate interests, including profiling, where your interests override those of pk63.
• Right to withdraw consent: Where pk63 processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, contact pk63 customer support. We will respond to data rights requests within a reasonable timeframe, typically within 30 days. We may require identity verification before processing your request.

11. Children's Privacy

The pk63 platform is strictly intended for adults aged 18 years and over. pk63 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

If you believe a minor has registered on the pk63 platform, please notify pk63 customer support immediately. Age verification is enforced through mandatory KYC procedures using Pakistani CNIC documentation.

12. International Data Transfers

The pk63 platform and its infrastructure may involve the transfer of personal data to servers or third-party service providers located outside Pakistan. Where such transfers occur, pk63 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy, including through contractual data processing agreements with relevant third parties.

By using the pk63 platform, you acknowledge and consent to the transfer of your personal data as described in this section, to the extent necessary for the delivery of pk63's services.

13. Changes to This Privacy Policy

pk63 reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, pk63 will provide notice to registered users via the email address or mobile number on record, or via a prominent notice on the pk63 platform, prior to the changes taking effect where practicable.

The "Last updated" date at the top of this Policy reflects the most recent revision. Your continued use of the pk63 platform after changes are published constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data held by pk63, please contact us through the following channels:

• Live Chat: Available 24/7 through the pk63 platform after login.
• Email: [email protected]

pk63 aims to respond to all privacy-related enquiries within 5 business days. For formal data subject access requests, please allow up to 30 calendar days for processing.